Keplr FAQ

We have put together this page to help you troubleshoot some common issues you may run into while using Keplr wallet.
Note: This is not a comprehensive list, and we'd love to hear feedback on how to make it better. Please feel free to drop by at our Telegram chat and let us know how we can improve it!

๐Ÿ’Ž How to Integrate your chain Natively to Keplr

Please get in touch with Chainapsis's CEO Josh Lee via mail:

๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป How to Integrate your chain via [Suggest Chain]

In order to assist you faster and better, we ask you to follow the process below to acquire evidence of the disruptions you're experiencing while using your Keplr wallet. Once you have the screenshots, please tag the admins in the Telegram Support chat.
โš ๏ธ [Network Error] โš ๏ธ
โš ๏ธ Any other Disruption โš ๏ธ
Please remember that you can check this FAQ>[Transactions]>[Why did my transaction fail?]. If the disruption is about Secret Network, please check the dedicated section below.

๐Ÿ’กWhat can I do while waiting to receive assistance?

Uninstall Keplr
Clear the Cache
Check to have all the permissions enabled
If possible, connect to a VPN
Brave isn't officially supported yet, so if you are having issues with it try to switch to Chrome.
Find more scrolling down to the Networks' section, [Useful Tutorials]

๐Ÿ” Account / Security

How does Keplr store my private key?
What is the mnemonic / seed phrase and why is it so important?
Do each supported blockchain/network have its own unique mnemonic seed phrase?
What is the HD Wallet Derivation Path?
Can set a custom account derivation path when creating an account?
How do I create an account on Keplr wallet?
How do I import my existing account/address to Keplr wallet?
Does Keplr support Ledger Nano hardware wallets?
Can I import multiple mnemonics to Keplr?
Can I import the same mnemonic / seed phrase to many different wallets?
I can't remember my Keplr password, how can I reset it?
Is Keplr the same thing for Cosmos as Metamask is for Ethereum? Can I store any token that is part of the Cosmos Network on Keplr?
Do the blockchains that are part of the Cosmos Network, developed with Cosmos-SDK, have a token standard like Ethereum has (ERC-20)?
How do I manually update my Keplr extension?

๐Ÿ’ฑ Transactions

How do I deposit my coins/tokens to Keplr?
Do I need to fill in the 'memo' field?
How do I check my transaction status, details, and history?
Why did my transaction fail?
Why did my available balance decrease even though my transaction failed?
What is the transaction fee?
IBC Transfers via Keplr

๐Ÿ’ฐ Staking

Which validator should I delegate to?
How much staking rewards / APY can I expect by Delegating?
What are the risks associated to Delegating?
How often should I claim my rewards?
Do claimed rewards go through an unbonding period?
I forgot to claim my rewards before undelegating/re-delegating and now they're gone.
I delegate to multiply validators. Can I claim my rewards at once?
How many times can I redelegate? What are some restrictions to redelegations?
I can't redelegate to another validator.
What is the unbonding period and how long does it take?
I want to stake my $NGM but I can't see e-Money on Keplr Dashboard.

โš–๏ธ Governance

How do I know when there are governance proposals in voting period?
How do I vote in a Governance proposal?
Can my validator's vote override mine?
I changed my mind: can I change my vote?

๐Ÿฆ„ Others

What networks does Keplr support?
I don't see e-Money as an available network on Keplr. How can I add it?
Can I view the fiat value of my tokens in other currencies?
What languages are supported by Keplr?
Will Keplr add support for my favorite project?
I would like to integrate Keplr support for my blockchain front end, how should I do it?
Does Keplr have a mobile wallet?
Does Keplr have a browser extension for Firefox?
I've found a bug, how can I report it?

โš›๏ธ Cosmos Hub

๐ŸŸข IBC Transfers Enabled ๐ŸŸข
Introduction to Cosmos Hub
Is Cosmos Hub and Cosmos Network the same thing?
๐Ÿ“‘ Useful Tutorials

๐Ÿ•ต๏ธโ€โ™‚๏ธ Secret Network

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Secret Network
Why can't I see my Secret tokens?
Getting Error related to the viewing key
The Secret Bridge is not working
What is the Secret Bridge Mining Initiative?
Why did my Secret Bridge transaction fail?
Why did my transaction to claim $SEFI fail?
How do I create Secret SCRT / Secret ETH?
๐Ÿ“‘ Useful Tutorials

๐ŸŒˆ IRISnet

๐ŸŸข IBC Transfers Enabled ๐ŸŸข
Introduction to IRIS Hub
Is Uptick supported by Keplr
๐Ÿ“‘ Useful Tutorial

๐Ÿ’ป Akash

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Akash
๐Ÿ“‘ Useful Tutorial

๐ŸŒฑ Regen Network

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Regen Network

๐Ÿง๐Ÿปโ€โ™€๏ธ Sifchain

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Sifchai
๐Ÿ“‘ Useful Tutorials

๐Ÿ›ก Sentinel

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Sentinel

๐Ÿฆ Kava

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Kava
Is Kava's HARD Protocol or Kava App supported by Keplr?
๐Ÿ“‘ Useful Tutorial

๐ŸŒŸ Starname

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Starname

๐Ÿ”’ Certik

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Certik Chain
๐Ÿ“‘ Useful Tutorial

๐ŸŒ Cyber

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Cyber Euler-6
My transaction failed because of [Not enough bandwidth]

โธ Straightedge

๐ŸŸก IBC Transfers: Coming Soon ๐ŸŸก
Introduction to Straightedge